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Faithful Path Coaching Ministry emblem: a woman walking a golden path toward an open gate and a cross, framed by olive branches above an open Bible

Faithful Path Store

Return & Refund Policy

We want every shirt, hoodie, Bible, journal, and gift to bless the person who receives it. Please read this policy before checkout so you know exactly what to expect.

Reviewed and current as of this site version

Return window

You may request a return within 30 days of the delivery date. Requests made after 30 days cannot be accepted.

To begin, email FaithfulPathCoaching@gmail.com with your order number, the item(s) involved, and a short description of the issue. We respond within 2 business days with return instructions.

Eligible items

  • Unworn, unwashed apparel with original tags attached.
  • Accessories, jewelry, bags, drinkware, and journals in original, unused condition.
  • Items returned in their original packaging whenever possible.

Items we cannot accept

  • Personalized, custom, or engraved items.
  • Digital downloads, workbooks, curriculum, and course materials.
  • Gift cards and donations or ministry offerings.
  • Final-sale or clearance items marked as such on the product page.
  • Items showing wear, washing, damage, or odors after delivery.

Damaged, defective, or incorrect orders

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos of the item and the shipping label.

We will replace the item or issue a full refund, including shipping, at no cost to you. You will not be asked to pay return shipping for our error.

Exchanges

Sizes and colors may be exchanged once per order, subject to availability. Request an exchange the same way you request a return.

If the replacement item is unavailable, we issue a refund to the original payment method.

Refund process

  • Ship the approved return to the address provided in your return instructions.
  • Once received and inspected, refunds are issued within 5 to 7 business days.
  • Refunds return to the original payment method. Cash App, Zelle, and PayPal payments are refunded to the same handle used at purchase.
  • Original shipping charges are non-refundable unless the return is the result of our error.
  • Return shipping is the customer's responsibility for change-of-mind returns.

Order records

Every order generates an invoice, payment record, receipt, and fulfillment record. Signed-in customers can review order status, tracking, and receipts at any time under My Orders.

Questions about an order, invoice, or refund? Email FaithfulPathCoaching@gmail.com and include your order number.